marketing strategyhealthcare marketingpatient engagementpatient retentionpatient acquisition
Performance Marketing Built for Small Business Growth.
Focused on helping you bring in more customers, keep them longer, and drive real results you can track.
Partnered with trusted organizations
Explore Metric’s Growth Solutions
Everything you need to run a marketing strategy that actually works
CRM Setup, Migrations, and HubSpot Implementations
Move from spreadsheets or outdated systems into a clean, organized CRM that fits how your business actually works.
Lead Generation, Websites, and Local AEO/SEO
Bring in more customers with a website built to convert, stronger search visibility, and local optimization that drives steady traffic.
Performance Marketing and Sales Enablement
Turn your marketing into a reliable growth engine with targeted campaigns, automation, and reporting that shows what’s working.
HubSpot Automation and Workflow Development
Save hours every week with automated follow ups, reminders, quoting support, and customer reactivation workflows.
Ongoing Optimization and Monthly Reporting
We track your results, fix bottlenecks, and give clear recommendations so your marketing improves month after month.
Keep Improving With Insights You Can Actually Use
Define Your Business’s Clear and Confident Brand Voice
Before you start promoting your business, it helps to get crystal clear about how you want customers to see you. Whether you’re known for your honest service, quick response times, or long-standing community roots, we help you put those strengths into words that feel real and easy to understand.
Using simple tools and customer feedback, we help you shape a brand style that feels consistent across your website, emails, ads, and everyday communication. This gives your business a steady, trustworthy voice people recognize, making it easier to win new customers and keep the ones you already have.
Personalize Your Customer Communication Without Adding More Work
Your customers want to feel like you remember them, not like they’re just another name on a list. With the right CRM setup, you can group customers by what they’ve bought, what they’ve asked about, or where they are in your sales process. This lets you send messages that actually match what they need.
From follow-ups to reminders to simple check-ins, personalized communication helps you stay top of mind, build trust, and keep customers coming back. And the best part is once it’s set up, it runs quietly in the background, so your team isn’t buried in extra tasks.
Reach Customers Where They Already Spend Their Time
Most folks in your community aren’t hunting for your business on ten different platforms. They’re scrolling Facebook, checking Google, or visiting your website when they need something. With the right CRM and HubSpot setup, you can share helpful content across these channels without juggling a dozen tools.
From social posts to automated emails to quick website chat options, we help you show up in the places your customers naturally look. This makes it easier for them to ask questions, schedule work, or reach out when they’re ready to buy. The result is more visibility, more conversations, and steady growth without adding more work to your plate.
Understand What’s Working So You Can Keep Improving
Small business marketing isn’t something you set once and forget. With simple dashboards and easy-to-read reports, you can see what’s actually bringing in leads and what’s falling flat. Track things like email opens, form submissions, website activity, and customer responses without needing to be a data expert.
From there, you can test different messages or offers to see what your customers respond to best. These small tweaks help you improve your outreach, strengthen customer relationships, and keep your business growing steadily and predictably. It’s all about making decisions with confidence, not guesswork.
“Metric doesn’t just run campaigns, they deliver results. Their focus on performance and real numbers has pushed our growth farther than we expected.”
- Alexa Vallo, Marketing Director
Performance Marketing Insights for Customer Acquisition and Retention
Giving businesses the tools and data they need to reach more customers, build lasting trust, and grow with confidence.
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
How will you help us get more customers and build stronger community engagement?
Our approach blends performance driven marketing with real community awareness so small and midsize businesses can attract more customers, convert more leads, and keep people coming back.
We start by learning about your market, your ideal customers, and the way your business operates. From there, we build targeted campaigns and systems that match real demand in your community and support your long term growth.
We use strategies like:
Local SEO, AEO, and Google Business optimization
So your business shows up when folks nearby search for what you offer.
Automated customer follow up and engagement workflows
Powered by HubSpot, these help you stay in touch, warm up leads, reconnect with past customers, and remove bottlenecks in scheduling, quoting, or sales.
Authentic, down to earth storytelling and social content
To highlight your values, your expertise, and the work you do in your local community.
Targeted search and social campaigns
Designed to reach people who are already interested in your services and ready to take action, whether you serve home services, retail, manufacturing, professional services, or other SMB markets.
Everything we do is built to drive measurable customer growth and retention, not just vanity metrics. Our goal is to help you bring in more business, strengthen your reputation, and operate with more confidence and clarity.
What kind of results should we expect and how soon?
Most small businesses start seeing early signs of traction within the first 60 to 90 days. This often includes more website traffic, more form submissions, more calls, and clearer engagement from potential customers. The exact timing depends on your current setup and how involved your team can be during the rollout.
By months 4 through 6, we usually see steady, measurable trends in areas like:
More customer inquiries and quote requests
For your most important services or product lines.
Higher conversion rates on your website
More people calling, submitting forms, or requesting estimates.
Better retention and reactivation
From automated follow up workflows that bring past customers back.
Stronger visibility in your local community
With growth across search, social, and referral channels.
Our goal is long term, sustainable customer growth, not short lived spikes or vanity metrics. We focus on building systems that support steady, predictable performance over time.
How do you measure success or report performance?
Everything we do is tied to data
We set up clear dashboards in HubSpot or your preferred analytics tools so you can track the numbers that truly matter for your business. No fluff. No confusing reports. Just the metrics that show how well your marketing is working.
We track things like:
Customer leads generated
Separated by new vs returning so you see where your growth is coming from.
Campaign ROI and cost per lead
So you know what’s worth your investment and what needs to be adjusted.
Engagement across email, social, and local search
To understand how your community is responding to your message.
Website and landing page conversion rates
Form submissions, quote requests, call clicks, and other actions that drive revenue.
Service or product line performance
To highlight what’s growing, what’s slowing down, and where opportunities are opening up.
We deliver monthly reports with clear recommendations, not just numbers. You’ll always know what’s working, what isn’t, and where we’re headed next to keep your business growing in a steady, measurable way.
What makes your agency different from others?
We specialize in helping small and midsize businesses grow with systems that are simple, scalable, and built for real-world performance
What sets us apart
SMB expertise
We understand how small and midsize businesses operate. Limited staff. Tight budgets. A lot of hats to wear. Our strategies are built to fit the way you already work, not add more complexity.
HubSpot certified strategy
We connect your CRM, automation, and reporting into one clean system so you can track leads, follow ups, and performance without digging through spreadsheets or separate tools.
Authentic, community focused messaging
We help you share your story in a way that builds trust and shows why people should choose your business over the competition.
Scalable, easy to manage systems
We build processes your team can run confidently, even if you don’t have a full-time marketing department. You’ll rely less on outside help over time and gain more control of your growth.
In short
We blend performance marketing with practical, everyday business operations to help you attract more customers, improve efficiency, and grow in a steady, measurable way.